Skip to content

Ex-Southwest Airlines agent accused of stealing $79K in flight vouchers

Southwest Airlines plane takes off after airlines grounded flights due to a worldwide tech outage caused by an update to CrowdStrike's "Falcon Sensor" software which crashed Microsoft Windows systems, at Tampa International Airport in Tampa, Florida, U.S., July 19, 2024. REUTERS/Octavio Jones Airlines ground flights in Tampa

According to court documents obtained by Fox News Digital from the St. Louis County Prosecuting Attorney’s Office, Brooklyn Jones used his status as a customer service agent for Southwest Airlines from August 2023 through September 2023 to swipe travel vouchers.

Jones, who worked at St. Louis Lambert International Airport, allegedly used previous passengers’ names and redeemed vouchers for himself, the complaint alleges.

A discrepancy was first picked up by officers who conducted an in-house investigation before turning over the evidence to law enforcement.

Jones issued a written statement confessing the allegations, court documents said. He was also willing to relinquish unused vouchers.

Jones also led law enforcement to his employee locker, where he allegedly produced 119 vouchers worth about $36,300.

The former employee said he was acting alone and had sold vouchers on four separate occasions. He said he printed $79,000 in travel vouchers.

Despite the written confession, Jones pleaded not guilty Thursday to felony theft.

Southwest Airlines declined to provide a statement to Fox News Digital, saying that they deferred to law enforcement.

Today's News.
For Conservatives.
Every Single Day.

News Opt-in
(Optional) By checking this box you are opting in to receive news notifications from News Rollup. Text HELP for help, STOP to end. Message & data rates may apply. Message frequency varies. Privacy Policy & Terms: textsinfo.com/PP
This field is for validation purposes and should be left unchanged.