“We are deeply grateful for the urgency and dedication law enforcement has shown in investigating Hannah’s disappearance,” the family said in a statement posted to social media.

“Our family remains hopeful that Hannah is safe, and urges everyone to continue the search,” the statement added. “The search is far from over, and we are committed to doing everything possible to bring her home safely.”

Footage from Customs and Border Protection shows the 30-year-old crossing the southern border on foot near Tijuana around 12:15 p.m. Nov 12, the LAPD said during a Monday press conference.

Investigators believe she dumped her phone after reaching LAX and skipping a connecting flight — and she had “expressed a desire to step away from modern connectivity,” LAPD Chief Jim McDonnell said, noting that there was no evidence she was the victim of foul play or the target of sex traffickers.

Still, the family wants “answers and a resolution that ensures Hannah’s safety” as it urged law enforcement and the public to “stay focused on finding her and to avoid speculative conclusions.”

“Spreading awareness and sharing verified information about her case is crucial, and we deeply appreciate your continued support in these efforts.”

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